Return Policy

At Smartersrecipes, we are committed to providing you with high-quality Moroccan food products. If for any reason you are not completely satisfied with your purchase, please review our return policy below.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be returned within 14 days of receipt.
• The product must be unopened, unused, and in its original packaging.
• Proof of purchase or receipt must be provided.

Non-Returnable Items

Due to the nature of our products, the following items cannot be returned:

• Opened or used food items.
• Perishable goods.

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at contact@smartersrecipes.com to request a return authorization.
2. Provide your order number, a description of the issue, and a photo of the product (if applicable).
3. Once approved, you will receive instructions for returning the product to us.

Refunds and Exchanges

Upon receiving and inspecting the returned item, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable.

Contact Us

If you have any questions or need further assistance, please contact us at contact@smartersrecipes.com or call us at +447832409166.

Thank you for shopping with Smartersrecipes . We value your satisfaction and strive to make your experience with us as pleasant as possible.